PRIOR TO OPENING A TICKET

If you are experiencing problems with your computer, please first try to restart your computer by clicking the power button in Windows, and selecting to "Restart" your computer.

Note that holding the physical power button on the computer, or selecting another option such as shut down may not resolve your issue.

  • To restart when already logged in (from bottom left of screen) How to restart your computer when logged into Windows
  • When on the log in screen (from bottom right of screen) How to restart your computer from the Windows login screen

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